Returns and Order Cancellations

Returns

• Stock items may be returned within two weeks of your delivery date. Restocking fees may apply.
• All special order items may not be returned.
• At our discretion a Design Studio Furniture credit may be issued.
  

Order Cancellations

• Once your order has been placed, we cannot guarantee cancellations or changes.
• In the instance that you feel you have made a mistake on your order or have decided against the merchandise, we ask that you call the showroom where you placed your order.       Northbrook Showroom: (847) 272-6070     Chicago Showroom: (312) 527-5272
  
• We will make every effort to accommodate your request, however, orders that have already gone into production, may not be cancelled or changed.

Service Requests

To report a service issue please contact our service department directly at (847) 439-4780 or CLICK HERE to send us a service request.